Contact Us
Any questions on our Eye Color Changing & Lightening Drops? We'd love to hear from you, a specialized Sun Beetle staff member will be with you shortly!
LOCATION
Houston, Texas
UNITED STATES
Please note due to COVID-19 it may take longer than normal for response timing...
FIND US
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FAQ
1
How do I
place an order?
Click on the shopping bag above in the upper right hand corner to place your order, or click on shop to add the item(s) to your cart and keep shopping. Once you've added all the items to your cart, begin the checkout process. You can change or update any items in your cart at anytime you'd like.
2
Payment
& Shipping
Our shipping method includes USPS shipping services. After your order has been placed, it typically take 3- 6 regular days until the order gets shipped out since each delivery is processed with care due to COVID-19. We are not responsible for any lost, damaged, or missing packages that may occur with our shipping provider. Deliveries in insured processing can be reclaimed via USPS, if your mail goes missing we can now file a claim with our shipping carrier to send you a replacement or a refund.
3
Secure Ordering
& Payment Options
We have multiple, secured checkout methods such Paypal and Stripe to pay with using your debit card or credit card. If for some reason you are not satisfied with your order, or you have an allergy or develop a reaction, we can discuss your issue for a refund; keep in mind due to our high cost of ingredients and making of the order you approval may be denied . Email us @ co@sunbeetlepresents.com. Thank You. You can however contact us for an inquiry to try and resolve the issue, we always have alternate options. We can custom make formulas to your liking if needed. Please read our ingredients first and make sure you do not have an allergy to any of our agents...
4
Returns
& Refunds
If you have placed an order by accident or would like to make an adjustment, please notify us within 24 hours of within the order was being placed. We have a policy that if you do not see results with our Sun Beetle eye color changing drops within 4-6 months of use, we can issue you a full refund* Please request our questionnaire so we can begin a process on the statement of what needed to be returned.
